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The Webstars is a paid youth internship program in Marin County. Founded in 1999 at the Marin City Library, the program now provides hands-on training and work experience at three locations, West Marin, South Novato, and Marin City.

Through Webstars, teen interns build skills they need to pursue careers in technology, libraries, and STEM education. Webstars learn facilitation/tutoring skills, job skills, Design Thinking, process-based learning, maker tools, program design, and emerging media including 3D printing, VR, and coding. While onsite, they serve as technology tutors at the library, facilitate and design maker and STEM education activities, and demonstrate virtual/augmented reality for visitors of all ages.

At South Novato:

Interns working at the South Novato Location will be working primarily inside of “The Shop” which is a space located directly adjacent to the South Novato Library for the public to use during for a variety of crafts including sewing, painting, woodworking and more. Interns working here will primarily be assisting patrons with their projects and teaching them how to use the space. Patrons range in all ages and it is important for interns to know how to interact with all of them. We do not require you to already know any of these skills before applying, we just ask that you are willing to learn.

Important information:
The Shop can be a loud and dusty space at times. For any questions about working here please email SNO@marincounty.gov 

About Us

What is a Webstar?

Learn new job skills and apply them in the workplace
Learn new computer skills and apply them in the workplace
Teach adult patrons to use computer software
Oversee daily operation of computer center
Support library administration
Promote the WebStar program to peers and others

WebStar Job Duties

Learn and apply new job skills

  • timekeeping and accountability for attendance
    • signing in and out of shifts
    • negotiating work schedules
    • finding replacements when needed and notifying coordinator
  • customer service
    • developing skills in diplomacy, empathy, problem-solving, conflict resolution, patience
    • adapting customer service skills to assist adult and child patrons
  • interpersonal skills
    • learning how to relate to a supervisor in the workplace
    • developing effective peer relationships in the workplace
    • learning how to represent an organization and serve customers on its behalf
    • teaching (please see below)
  • collaboration
    • learning team-based project design, development, and decision-making
    • contributing ideas as a team in the vision of the program
  • problem-solving
    • learning to prioritize work assignments during a shift
    • finding effective solutions to solving computer users' problems
    • learning effective communication strategies for a variety of media (public speaking, print, web)
    • keeping logs of daily activities and user statistics
    • monitoring supply levels

Learn and apply computer skills

  • Basic hardware and hardware maintenance
  • Operating systems
  • Office automation software, including spreadsheet, word processing, and database
  • Internet browsers and web directories
  • Webpage design HTML
    • graphics
    • photo editing
    • graphic design
    • animation
    • content

Oversee daily operations of Computer Center

  • Apply user criteria (time limits) to assign workstations to patrons
  • Log patron requests for computer time (on an hourly and daily basis)
  • Assist in monitoring noise level in the Computer Center and discipline patrons when necessary
  • Stock laser printer with paper and toner
  • Fix paper jams and minor technical problems with computer workstations
  • Keep records of patron requests for computer classes
  • Log computer usage statistics and enter totals into weekly library report
  • Tutor patrons in basic computer operations including
    • Using the operating system
    • Saving documents
    • Printing
    • Formatting
    • Using templates
  • Teach web skills to patrons including
    • navigating webpages
    • Using web-based audio and video files
    • Using web search engines
    • Setting up email accounts
    • Servicing, receiving, and saving email messages
  • Report technical problems to library personnel
  • Distribute and install headphones for library patrons
  • Assist young users in the children's computer section with using computer games, email, and educational software
  • Teach library patrons to use computers
  • translating technical concepts for beginning computer users
  • speaking effectively to small groups
  • working with learners one-on-one
  • developing and refining computer class curricula for adult students (under coordinator's supervision)
  • designing class presentations and handouts using PowerPoint, Word, and other programs

Maintain computer hardware

  • Clean monitors
  • Clean and maintain input devices (keyboard, mouse)

Support library administration

  • Design signs and flyers to announce library and "Friends of the Library' events
  • Research, design, and create special topics posters to display cases

Promote WebStars program

  • Maintain WebStars website
  • Collaboratively develop and maintain WebStars' "Tips to Users" section of WebStars website

Collaboratively create, adapt, and edit PowerPoint presentation promoting WebStars to a peer audience

Apply Online!